Terms of Service

Overview

Welcome to BISSEN. By accessing our website or purchasing from us, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

Throughout these Terms, "we", "us", and "our" refer to BISSEN.

Products

Many of our products are handmade in small batches or made-to-order. As a result, slight variations in colour, texture, pattern, or finish are a natural part of the handmade process and make each piece unique.

We do our best to display product colours and images as accurately as possible. However, colours may vary depending on your device or screen settings.

Pricing & Payment

All prices are listed in Australian Dollars (AUD) unless otherwise stated.

We reserve the right to change prices at any time without notice. Payment must be received in full before your order is processed.

Orders

We reserve the right to refuse or cancel an order where necessary, including where products become unavailable, an error has occurred in pricing or product information, or fraudulent activity is suspected. If payment has already been processed, any applicable refund will be issued promptly.

Shipping & Returns

Please refer to our Shipping Policy and Returns & Refund Policy for information about processing times, delivery, returns, exchanges, and refunds.

Intellectual Property

All content on this website, including photographs, product designs, logos, graphics, text, and branding, is the property of BISSEN unless otherwise stated.

You may not reproduce, copy, modify, distribute, or use our content without our prior written permission.

Limitation of Liability

To the extent permitted by law, BISSEN is not liable for indirect, incidental, or consequential loss arising from the use of our website or products.

Nothing in these Terms excludes or limits any rights or guarantees that cannot be excluded under the Australian Consumer Law.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Australian Consumer Law

Nothing in these Terms is intended to exclude, restrict, or modify any rights or remedies you may have under the Australian Consumer Law.

Changes to These Terms

We may update these Terms of Service from time to time. Changes will take effect once published on this website.

Contact

If you have any questions about these Terms, please contact us at:

Email: hello@bissen.com.au